How Do I Place My Order?

Placing an order on DecorNation is a piece of cake; you just have to follow the steps mentioned below:

  1. Search and Browse for a product by writing the keywords in the search box. From the matching results, look for the ones that you find the most desirable. Click on the links of your selected products                                                 
  2. Read carefully the descriptions and details given related to the products that you like. Make sure you are satisfied with the products and its reviews and feedbacks. In case of any doubt, contact us for assistance.
  3. You can add the selected items to your Shopping Cart just in case you want to compare your final products before placing your final order. Shopping Cart can be used in order to add multiple items of your choice at one place and further add or delete the number of items as you desire from your cart .
  4. Once you are completely sure of the quantity of the products, their final price, the discount (available and applicable) on the items etc, you can finally click on the Checkout button and proceed to the Make Payment section.      
  5. The payment can be done through option COD (Cash on Delivery). Enter the required details for placing an order for your final selected products and click on PLACE ORDER                                                                           

Congratulations, You have successfully placed your order!

How Do I Use a Coupon?

Using a coupon on DecorNation

  1. Once you add an item to your cart, Go to your Cart  and click view cart.
  2. Below Proceed to Checkout, is the option “Coupon Code” where you enter your coupon code.
  3. The coupon discount will adjust your order total

We also offer Thank You Coupons which are emailed to Selected buyers who purchase regularly

Problems : 

If you’re having difficulty redeeming a coupon code, please contact us at [email protected]  to make sure the code is still available.

How Do I Track My Order?

The amount of time taken for your products to arrive at your doorstep shall depend on the method of shipping that you had selected while purchasing. In case you want to track your order and check its present status, you would have to follow these simple steps:

  1. Go to your account dashboard on and Click on My orders link from the left navigation menu.
  2. Click  view details link the orderClick  view details link the order
  3. Clck on the track order

That’s all. Your order status would be made available to you and you can easily track your product at any moment. Please note that it shall take a minimum of 1 business day before you could track your package on our website.

How Do I Return A Product?

Returns and Replacements

 A. For Refunds (If Applicable):

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Once you have decided of returning back the purchased product to us, kindly mention so by calling on either of the contact number below
    +91-9829493039/+91-9024927721/+91-9163144366    
  1. When your return is received and inspected by our us, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  3. To complete your return, we require a receipt or proof of purchase and therefore we advise you to maintain such purchase details carefully.

  B. For Replacements (If Applicable):

  • We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] and send your item to the address given below: DecorNation Pvt Ltd., Dayal Vihar, Link Road, Ratangarh – 331022 Rajasthan.
  • Once we receive the return, we shall dispatch a new piece of the same product to your address which shall be shipped in 7-10 working days.

 C. Shipping:

       DecorNation will be responsible for paying for your shipping costs for the return of your item to our warehouse through courier. Shipping costs are Refundable.                      Therefore, if you receive a refund, the cost of return shipping will be reimbursed with your refund.

Note: 

  • Kindly keep the courier receipt that carries the Tracking ID of the product that you will send back to us. It will help us in processing your Refund/Replacement conveniently and immediately.
  • Our policy lasts for only 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
How Do I Ask For Refund?

For Refunds :

  • To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Once you have decided of returning back the purchased product to us, kindly mention so by calling on either of the contact number below
    +91-9829493039/+91-9024927721/+91-9163144366    
  1. When your return is received and inspected by our us, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  3. To complete your return, we require a receipt or proof of purchase and therefore we advise you to maintain such purchase details carefully.