FREE SHIPPING:
We offer
free shipping on all of our products.
STANDARD SURFACE SHIPPING:
Products are
dispatched within 1-3 weeks after the order is confirmed. You'll receive a notification as soon as we ship your order.
DELIVERY TIMELINE:
Due to the nature and weight of the products, all items are shipped via surface logistics. Products are usually delivered within
10-20 business days after they are dispatched. Business days do not include weekends. Delivery may be delayed by factors such as changes in inventory, carrier's load connection, and unforeseen circumstances beyond our control, including but not limited to strikes, natural disasters, pandemic and inclement weather.
Delivery:
- Our support and delivery teams will be in touch with you for a hassle-free delivery.
- Free delivery is only applicable for the first attempt to deliver at your shipping address. If a customer misses this delivery, an extra visiting charge will be applicable for the second attempt.
- In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment. Extra charges applicable per floor on delivery to the customer’s floor (on request) in such cases.
- Extra charges applicable for weekend or time-specific delivery.
- Your product(s) will be held for 10 days at the nearest delivery hub if you’ve failed to receive the delivery. After this, Decornation shall be free to charge or cancel the order.
Installation:
- Depending on the delivery condition, your product may or may not require installation assistance upon delivery.
- If the delivery Condition is:
- Pre-assembled – no installation is required. The product comes fully-assembled and ready to use.
- Basic assembly/DIY – the product requires minimal installation/assembly, which can be carried out by the customer using simple tools and assembly instructions provided. No expert assistance required.
Laiza Neethesh (verified owner) –
Pretty sturdy and solid. Not light weight and exactly as per description. The delivery was also early and packaging was too good